Privacy Policy

Last updated: 2 December 2025

MyCommsPartner ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our services.

1. Information We Collect

Personal Information

We collect information you provide directly to us, including:

• Name and email address
• Business name and website URL
• Industry and business challenges
• Payment information (processed securely by Stripe)

Automatically Collected Information

When you visit our website, we may automatically collect:

• Device and browser information
• IP address and approximate location
• Pages visited and time spent on site
• Referring website addresses

Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences
• Analyse site traffic and usage patterns
• Improve our services

You can control cookie preferences through your browser settings or by using the cookie settings link in our footer.

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our website audit services
• Generate personalised audit reports
• Process payments and fulfil orders
• Send you service updates and marketing communications (with your consent)
• Respond to your enquiries and provide customer support
• Analyse and improve our website and services
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties who help us operate our business (e.g., payment processors, email services)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with any merger, sale, or acquisition

4. Data Security

We implement appropriate technical and organisational measures to protect your personal information, including:

• Encrypted data transmission (HTTPS)
• Secure payment processing through Stripe
• Regular security assessments
• Limited access to personal data

5. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us using the details below.

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Audit reports and analysis data are typically retained for 2 years.

7. Third-Party Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

We use the following third-party services:

• Google Analytics: For website analytics (with your consent)
• Stripe: For secure payment processing

8. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

MyCommsPartner
Email: privacy@mycommspartner.com